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Discover the ACA Pacific Advantage!



 

Specialist IT Distribution - Made Easy for You.

Expert advice and complete customer service and solutions for the channel.

ACA Pacific is a pioneer in the value-added supply of specialist information technology hardware and software solutions to the Australian and Asian markets. Now in our 29th year, we have built an efficient channel network and earned a reputation as a distributor with a strong understanding of our customer’s sales cycle needs and a high level of sales and technical expertise.

Value-Add is not just a buzzword for us - it’s a philosophy. Emphasising end-to-end service, ACA Pacific provides unparalleled levels of product sales and technical knowledge and a continued commitment to the profitability of all channel partners - Vendors, Resellers and End Users alike. We have shown the resilience and flexibility needed to maintain our position as one the most successful specialised value-added distributors with offices in Australia, Singapore, Malaysia, Thailand and Indonesia.

 



ACA Pacific specialises in the following areas;

 

 

DATA STORAGE & PROTECTION – Comprehensive range of products from the industry’s leaders.
Disk/Flash/Tape/Cloud Storage devices & media, Data Archiving, Disaster Recovery and Backup Software, Storage and Data Networking, Network and Direct Attached Storage, Power Protection Systems (UPS), Total Storage Management - from desktop to enterprise level.



 

 

DOCUMENT MANAGEMENT – ACA Pacific - the ‘Scanning Specialist’ is a leader in this market.
Document Scanners (from business cards to A4/A3 to large format scanners), Capture, OCR, Linguistic Software, Process Application Development, Electronic Document Management - from low-volume desktop to production level. For more information, please visit www.scanningspecialist.com.au



 

BUSINESS SOLUTIONS – Cyber Resilience, Unified Communications and Productivity solutions.
Cyber Resilience Platform, Unified Communications and Collaboration, Information Reporting, Analytics and Business Intelligence, Disc Duplication and Publishing Systems, Network Security and Encryption Devices.


 

[ Visit our Solutions page for more details ]


Our Business Philosophy

We are part of the dynamic global industry of Information Technology. ACA Pacific is a Value Added Distributor, believing that our role is to link quality products with market needs and to add value in the form of services and support to both the vendors we represent and the customers we service. To consistently improve the level of our service and support, our staff invest considerable time in training, investigating new opportunities, and working in co-operation with individual customers.


Our Vision & Mission

Our mission is to be Australia’s leading Distributor of quality IT Solutions. We pursue our mission by:

- Maintaining the highest level of sales service, technical support and order processing efficiency
- Growth through product line extensions, the provision of value added services and strategic alliances
- Ongoing development with channel partners
- Committing to a continuous process of self-appraisal and improvement.


How Do We Add Value?

ACA Pacific prides itself on being one of the very few specialist distributors to invest in providing channel partners with genuine value-added services and facilities. In summary, ACA Pacific engages in aggressive market development through a large national reseller network and always maintains the highest level of sales, marketing, operational and technical support for the benefit of our customers.

Sales and Technical Support:

- Knowledgeable sales and technical staff to support you with custom configuration information and general advice
- Expert pre-sales technical consultations and demonstrations for resellers and end-users
- Dedicated seminar, demonstration, and training facilities in Melbourne and Sydney, seating up to 100 people
- National sales coverage - via a strong 3,000+ reseller partner network targeting all vertical markets
- Easily accessible information and quotation support direct from national sales team or ACA Pacific web site.

Market Development Activities:

- Smart, data driven marketing initiatives to support vendors and resellers in developing leads and market presence
- Continuous incentives and value-added programs to assist and reward channel members.

Operations and Logistics:

- Streamlined national delivery service - guaranteed next day service for orders in stock and received before 4.00pm
- Prompt processing of software licensing orders
- Credit facilities available to approved resellers.

 

   
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