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True value-add at every step of the distribution lifecycle.

Connecting the IT Channel — Resellers/VARs, MSPs, SIs, ISVs, Consultants, Retailers/eRetailers, Bureaus, Solution Providers — with modern technology from leading-edge Vendors.

ACA Pacific is a pioneer in the value-added supply of specialist information technology hardware and software solutions. Since our inception in 1988, we have linked Solution Providers with Vendors throughout the Asia Pacific region, identifying markets and technologies that shape the ICT industry. We proactively engage in market development via an activated Reseller Partner network, strong Vendor alliances and our best-of-breed solutions ecosystem.

We aim to make the complex simple — by combining traditional distribution services with next generation flexible and agile growth strategies — enabling Partners to meet the challenges of today's business environment.
 

Value-Add is not just a buzzword for us —

It’s at the core of everything we continue to do. Emphasising end-to-end customer service, ACA Pacific provides unparalleled levels of product sales, marketing and technical knowledge and a continued commitment to the profitability of all channel partners - Vendors, Resellers and End Users alike. Our dedicated and experienced team provide Partners with the tailored support services they need to develop business opportunities and serve their clients better, driving optimal outcomes and empowering revenue growth.

ACA Pacific has shown the resilience and flexibility needed to maintain our position as one the most successful specialised value-added distributors with offices in Australia, New Zealand, Singapore, Malaysia, Thailand and Indonesia.



 


100% 'outcome-driven' channel business philosophy.

 

Our Company
We genuinely value-add in every channel Partner interaction. Our aim is to seamlessly connect you to the latest technology through proactive education/ training sessions and sales, marketing, technical onboarding programs.

• Simplified channel engagement
• National coverage (including all State regional areas)
• Value-added sales and marketing promotions and services
• Streamlined, competitive finance and logistics options
• On-site Demonstration and Training facilities for your use.

Our Team
Our passionate team of experts live and breathe technology. We take the initiative to help drive positive outcomes by transferring knowledge to our channel Partners, enabling them to grow their business and bottom-line.

• Highly trained experts — simplify complex IT solutions
• Pre-sales collaboration (POC, Tender support etc.)
• Complete sales-cycle management to ensure total satisfaction and successful implementations
• Installation and customer training programs available

Our Regional Strength
With Asian and ANZ region-wide experience and integrity, we are able to provide depth of solution offering as well as knowledge sharing with our channel partners - Resellers and Vendors alike.

• Strategic alliances with global channel partners
• Dedicated Partner resources and support agreements
• Continuous improvement in service levels and solutions
• Professional Services.


How Do We Add Value?

ACA Pacific prides itself on being one of the very few specialist distributors to invest in providing channel partners with genuine value-added services and facilities. In summary, ACA Pacific engages in aggressive market development through a large national reseller network and always maintains the highest level of sales, marketing, operational and technical support for the benefit of our customers.

Sales and Technical Support:

- Knowledgeable sales and technical staff to support you with custom configuration information and general advice
- Expert pre-sales technical consultations and demonstrations for resellers and end-users
- Dedicated seminar, demonstration, and training facilities in Melbourne and Sydney, seating up to 100 people
- National sales coverage - via a strong 3,000+ reseller partner network targeting all vertical markets
- Easily accessible information and quotation support direct from national sales team or ACA Pacific web site.

Market Development Activities:

- Smart, data driven marketing initiatives to support vendors and resellers in developing leads and market presence
- Continuous incentives and value-added programs to assist and reward channel members.

Operations and Logistics:

- Streamlined national delivery service - guaranteed next day service for orders in stock and received before 4.00pm
- Prompt processing of software licensing orders
- Credit facilities available to approved resellers.

 

   
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