SIGN UP   |  LOGIN   (Guest)

Search

Vendor / Brands

Product Category


Product Category

Brand



 

Vendor Technical Support Contacts

Unless specified, all warranties and support for products sold by ACA Pacific are handled directly the manufacturer or a nominated partner.

ACA Pacific Technical Support & Advice - support@acapacific.com.au
ACA Pacific RMA (Returns) - rma@acapacific.com.au






 
Download Forms
Request for RA (Return Authorisation)
Use this form when returning a faulty or DOA product purchased from ACA Pacific. This form is NOT to be used to request a credit on any purchases. Please refer to the Request for Credit form if seeking a credit.
 
Request for Credit
Required to obtain a credit for returned goods. An accompanying Request for RA may be required. 
 
ACA Pacific Returns Policy Document
ACA Pacific's policies and conditions regarding the returning of goods and requests for credit. 


Data Storage Vendors

Buffalo Email support@buffalo-anz.com.au
Commvault 1300 368 528
Fujifilm Australia - Service/Help Desk - NON-Medical - 1800 226 355
Australia - Medical Service & Support/Helpdesk - 1800 060 209
Imation 1800 225 013
Infortrend www.infortrend.com/au/Support/Warranty
LSI Logic 00 800 5745 6442 (international number)
NovaStor +1 (805) 409 3140 - Press 2 for Tech Support - Mon to Fri | 8am - 5pm PST
or support.novabackup.com 
QLogic 1800 084 876
Quantum 1800 285 435
Safenet 1800 634 796
SAP 1800 081 923 or Email support.australia@sap.com 
SGI 1800 818 549
Socomec 02 8985 7365
Storagecraft 02 9929 9770
Tandberg Data 0011 800 826 323 74 (Toll Free) or Email supportapac@tandbergdata.com
TDK 1800 225 013


Document Imaging Vendors

Canon 13 13 83
CaptureBites Please contact your ACA Pacific Account Representative
Colortrac 1300 137 585
Kodak Hardware 1300 252 747 (Option 1 followed by Option 3 on the menu)
Please have your scanner serial number ready before calling the service centre.
Kodak Software Please contact your ACA Pacific Account Representative
Kofax

+61 2 9274 0892

Rimage 1300 662 447



 

   
Copyright 2014. ACA Pacific Pty Ltd. All rights reserved. Disclaimer & Privacy Policy