Dear Valued Partner,

We hope this message finds you well and you and your loved ones are safe and prepared amidst the current state of our world. ACA Pacific would like to reassure you that we are here to help you and your business during these unprecedented and challenging times. Our focus is on assisting all our Partners with the long-term health of their businesses.

We are all in this together and adjusting to working within a new set of parameters. Like many organisations, ACA Pacific will follow the full guidelines provided by the various levels of Government with regards to COVID-19 community and business restrictions in Australia and New Zealand.

We are aware some of your clients provide Essential Services to the community and therefore wish to inform you that we remain 100% remotely operational, ready and able to provide our value and support where needed to you and your clients.

During the current 'lock-down' period in line with official advice, we are able to provide the following services to ensure business continuity;

Online conference calls via Microsoft Teams, TeamViewer, Skype and Zoom
Quoting tools, solution configuration advice and pre-sales support
Remote service - driver and software installation - Kodak Alaris Capture Pro troubleshooting
Technology demonstrations to prospective clients
Online education and special offers to support Resellers sales efforts
Order processing and delivery of stock (subject to Government restrictions)

Our teams will work within your organisation's own policies around the COVID-19 pandemic to ensure we are able to assist you by maintaining seamless flow of communications and delivery of services. Please contact your ACA Pacific Account Manager to discuss any challenges you may be facing.

For individuals and businesses facing hardship ahead, you can find information that may be able to assist you in these trying times at the links below;

Australian Government's COVID-19 Relief Package - click here for details. 
New Zealand Government's Unite Against COVID-19 Plan -
click here for details.

ACA Pacific are able to offer solutions that enable you to improve workflow and productivity, manage networks remotely and protect and secure systems and data. With the support of our Vendor Partners we aim to bring you added support and value over the coming weeks.

We wish everyone a safe journey through this period and pray for the safe keeping of all our loved ones and the greater Australian, New Zealand and Global community.



The ACA Pacific Team.

AUSTRALIA: Call: 1300 761 199  Email: [email protected]  Web:  
NEW ZEALAND: Call: 09 475 5385  Email: [email protected]   Web:


Copyright 2020. ACA Pacific Pty Ltd. All rights reserved. All brand names are the registered trademarks and the property of their respective owners. ACA Pacific do not intend to send this email to any unwilling recipients. All information contained in this correspondence is intended for ACA Pacific's reseller partners and not for the general public. Any prices stated are exclusive of GST unless otherwise stated. All prices, specifications, and product offerings are subject to change without notice. All due care has been taken to ensure information contained above is accurate at time of publication.