As a
leading Australian specialist IT distributor, ACA
Pacific has earned itself a reputation for having a
thorough understanding of its customers’ needs and a
firm grasp on technology. Having evolved from a
volume distributor of storage products to today’s
value-added solutions distributor, ACA Pacific’s
business approach continues to emphasise customer
service and technical knowledge excellence,
relentlessly enhancing it’s services and commitment
to the channel.
STORAGE
TECHNOLOGY – Australia’s most comprehensive
range of storage products from the industry’s
leaders. Tape/ Disk/Optical Storage devices & media,
Storage Area Networks (SAN), Network Attached
Storage (NAS), Application and Database
Availability, Disaster Recovery, Backup, Storage
Management and Email Archiving Software and
Appliances - from desktop to enterprise level.
DOCUMENT SCANNING/IMAGING – ACA Pacific is THE
leader in this field, offering the largest range of
Scanning Solutions. Document Scanners (including
Micrographics Scanners, Printers, Readers), Capture,
OCR and Search/Retrieval Software, Office
Automation, Electronic Document Management, and
Multifunction Machines - from low-volume to
production level
SYSTEM
& NETWORK SECURITY – Protection and management
for all areas of business information. Power
Protection (UPS) Systems, Firewalls, Virtual Private
Network (VPN) Appliances, Anti-Virus solutions,
Content Inspection/Intrusion Detection and High-
Performance System and Security Asset Management.
BUSINESS SOLUTIONS & PERIPHERALS – ACA Pacific
offers various niche productivity improving
solutions for resellers to present to customers and
generate additional revenues. These include
Reporting and Business Intelligence Software,
CD/DVD/Blu-ray Disc Duplication and Publishing
Systems.
ACA Pacific
selects and focuses on quality products that represent the
very best of a particular technology category, minimising
competing products and enabling us to concentrate our
efforts on developing the marketplace for the manufacturers
whose products we represent. Over the years, ACA Pacific has
shown the resilience and flexibility needed to maintain its
position as one of Australia’s most successful specialised
IT distributors.
OUR BUSINESS
PHILOSOPHY
We are part of the
dynamic global industry of information technology. ACA
Pacific is a Value Added Distributor, believing that our
role is to link quality products with market needs and to
add value in the form of services and support to both our
vendors and customers. To consistently improve the level of
our service and support, our staff invest considerable time
in training with vendors, investigating new opportunities,
and working in co-operation with individual customers.
OUR MISSION
Our mission is to
be Australia’s leading Distributor of quality IT Solutions.
We pursue our mission by:
Maintaining
the highest level of sales service, technical support
and speed of order processing
Growth through
product line extensions, the provision of value added
services and strategic alliances
Ongoing
development with channel members
Committing to
a continuous process of self-appraisal and improvement.
HOW DO WE ADD-VALUE?
ACA Pacific prides
itself on being the only distributor to invest in providing
channel partners with genuine value-added services. In
summary, ACA Pacific engages in aggressive market
development, an unsurpassed reseller network, and excellent
technical support.
Sales and
Technical Support:
Knowledgeable
sales and technical staff to support you with custom
configuration information and general advice
Pre-sales
technical consultations and demonstrations for resellers
and end-users
Dedicated
seminar, demonstration, and training facilities in
Melbourne and Sydney, seating up to 100 people
Reseller
support programs - preferred partner programs to assist
in providing the resources required for sales
development
Easily
accessible information direct from national sales teams,
or our web site.
Market Development
Activities:
End user and
reseller advertising, direct mail, and seminars,
in-house demonstration and training activities
Continuous
reseller incentives and value-added promotions to assist
and reward resellers for doing business with ACA
Pacific.
Operations and
Logistics:
Streamlined
national delivery service - guaranteed next day service
for orders in stock and received before 4.00pm
Prompt
processing of software licensing orders
Credit
facilities available to approved resellers.
Data Storage
– Tape/disk/optical storage, Storage Area
Networks, Network Attached Storage, Disaster Recovery, Backup, and
Storage Management software - from desktop to enterprise level
System Protection and Security –
Firewalls, Virtual Private Networks, Anti-Virus solutions, Content
Inspection/Intrusion Detection, Uninterruptible Power Supplies
Document Imaging – The leader in
Document Scanners, Capture and Retrieval Software, Knowledge
Management, Multifunction Machines
Business Applications
– Reporting and Data Analysis Software, CRM Solutions, CD/DVD/Blu-ray
duplication and publishing systems
